Frequently Asked Questions
 

Bible-ebooks.com   


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How do I find specific ebooks on your site?
Do I have to install new programs on my computer to open your ebooks?
Do I have to learn how to use a new program?
Why are the files in simple HTML format?
How are the files accessed?
Can I search for words and phases?
Are there any shipping costs?
Do you take credit cards?
If I am not happy with the ebook, can I get a refund?
Are your free eBooks just a trial version of the software that expires in a few weeks?
This is great software, but what do you get out of it? Why are some eBooks free?
How do I receive the eBook I just purchased?
How do I find the eBook after it has been downloaded?
What happens if I have a problem downloading my new eBook?
Who is bible-ebooks.com?
How do I know I can trust you?
Will I be able to read your eBooks with my Mac?
Can I purchase your ebooks through other sources?
What credit cards do you accept?
Why do you use PayPal to process credit card payments?
What is your Privacy Policy?


How do I find specific ebooks on your site?

CLICK HERE to access the map of this site.

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Do I have to install new programs on my computer to open your ebooks?

For the ebooks offered in "EXE" format the answer is NO. While many people have no problem installing new programs, doing so can be a frustrating experience. Differences in systems can make installation difficult for new or less experienced users. My "EXE" ebooks have NO program to install if you have the Internet Explorer browser on your computer. If you are reading this page using the Internet Explorer browser, then you already have what you need to open the ebook after it is downloaded to your computer. Please note, however, the ebooks will not open in the "netscape" browser or on a Mac computer system.

For the ebooks in "PDF" format, you will need to install the Adobe Acrobat Reader.

PDF means Portable Document Format files.

Adobe PDF is a universal file format that preserves all of the fonts, formatting, colors, and graphics of a source document. These files can be viewed and printed using Adobe® Acrobat® Reader™, free software which is usable on all major computer platforms. If you don't already have it, you can download it free of charge from the Adobe website by clicking on the "Get Acrobat Reader" button below. You will need to know what kind of computer you are using (eg. is it a Mac or PC) and what operating system it is using (eg. Windows 95, 98, XP, Linux).

 

For helpful tips associated with PDF files,read the INSTRUCTIONS FOUND HERE before using or downloading them.


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Do I have to learn how to use a new program?

NO. You don't have to learn any new programs or need new skills to begin using my "EXE" ebooks immediately. The interface is a very simple but useful HTML code (which is what you are using now to view this page). If you have the skills to arrive at this page, you can use the"EXE" ebooks without any problems.

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Why are the files in simple HTML format?

This format was selected because it is compatible with most computers making it very simple for most people to use. Anyone using the Internet will be comfortable using my ebooks. Even those with no Internet experience should be able to read and work the lessons in them.

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How are the files accessed?

Simply download the ebook. Then click on the icon to open the ebook. You'll find an interactive interface that is a simple "point and click" action, so navigation is easy and intuitive.

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Can I search for words and phases?

You can easily search the ebook for specific words, phases or passages.

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Are there any shipping costs?

No. There are no shipping charges as your ebook is delivered electronically. You will download your ebook from special sections of my web site.

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Do you take credit cards?

Not directly, but we do accept Amazon Payments, PayPal, Personal Checks or Money Orders.

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If I am not happy with the ebook, can I get a refund?

Absolutely, I am confident that you will find my ebooks very easy to use and full of useful information, but if you are unhappy with your purchase for ANY reason just Email Me within 30 days and I'll refund your money, no questions asked.

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Are your free eBooks just a trial version of the software that expires in a few weeks?

NO, you are downloading a version that never expires.

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This is great software, but what do you get out of it? Why are some eBooks free?

By giving you something for free you get to try out a product of mine, learn a little about the value it offers, and do it without any risk or investment on your part. And, maybe, you'll like my eBooks so much you'll be interested in purchasing others I'll be marketing from time to time. - but of course there's no obligation.

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How do I receive the eBook I just purchased?

If using an Amazon Pay Now account, you can download your ebook immediately. If using a credit card through Paypal, when your purchase is approved, you'll be sent an email message directing you to the site where you can download your new eBook. Be sure to provide your correct email address when you place your order.

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How do I find the eBook after it has been downloaded?

Make a note of where you are saving the ebook before the download begins. After the download is complete, just click on the icon. It will open automatically.

NOTE: If you will download the
"exe" file to your desktop, it will be very easy to find and open.

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What happens if I have a problem downloading my new eBook?

Email Me and the eBook will be emailed directly to you.

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Who is bible-ebooks.com?

Bible-ebooks.com is a personal website, not funded by any church, organization or group. It is built and maintained by me, Gwen Rogers, and supported by the sale of ebooks on this site and personal donations from friends, family and customers. Click Here to review the purpose and mission of Bible-ebooks.com and obtain contact information.

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How do I know I can trust you?

That is always a valid question when ordering something over the internet. I have lived in the small town of Norfork, Arkansas since December of 1982 and am considered a respected member of this community. I have had an internet presence since December of 1998 and hope to offer my services for a long time. To achieve this, I must maintain the highest possible standards of customer service. If you ever have any problems with eBooks you buy from this site, just Email Me or contact me by phone or letter, and I'll respond promptly.

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Will I be able to read your eBooks with my Mac?

You WILL NOT be able to read my "EXE" eBooks unless your Mac has a PC emulator. But you can read and print my "PDF" eBooks if you have the Adobe Acrobat Reader installed.

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Can I purchase your ebooks through other sources?

No, they are just offered through my personal websites. However, I occasionally offer certain courses through eBay. To view items I'm selling at the present time Click Here.

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What credit cards do you accept?

Currently, I am offering the following credit cards through Paypal for certain ebooks on this site. And, some ebooks can be purchased using Amazon's Honor System.

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Why do you use PayPal to process credit card payments?

PayPal offers a service that is efficient and extremely private. You can pay for your eBook purchase using either your bank account or your credit card. In either case, I never see or receive your account numbers. Plus, you are charged NO fees for using their service. In addition, PayPal's service fees are among the lowest in the industry allowing us to pass the savings on to you.

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What is your Privacy Policy?

CLICK HERE to read my Privacy Policy.

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© 2001-2008 Bible-ebooks
Gwen Rogers
383 CR 107
Norfork, AR 72658-9060, USA
Phone: (870) 499-7444



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